KandouOne Privacy Policy

Last Updated: August 29, 2023

Welcome to KandouOne! This Privacy Policy explains how we collect, use, protect, and delete your personal information when you use the KandouOne application ("App") developed by us. We are committed to protecting your privacy and ensuring the security of your personal information. By using this App, you agree to the collection, use, and deletion of information as outlined in this privacy policy.

1. Information We Collect

We may collect personal information you directly provide when using the App. This information may include, but is not limited to:

• Name and contact information.
• Login and account information.
• Profile information.
• Data you upload or share through the App.
• Facial data of RSUP Prof Dr R D Kandou employees.

Additionally, we may collect non-personal technical information, such as device information and App usage. This information helps us understand how the App is used and how we can improve the user experience.

2. Use of Information

The information we collect may be used for various purposes, including:

• Conducting Face Recognition for Attendance: We may use the facial data you provide to facilitate employee attendance tracking at RSUP Prof Dr R D Kandou using facial recognition technology. This aids in efficiently and accurately managing employee presence.
• Patient Visit Verification: Information you provide, including facial data for identity verification, may be used to facilitate patient visits by medical staff. This ensures patient identity and accurate archiving.
• Recording Activity Histories: Data uploaded via the App, including activity history information, can be used for administrative or medical archiving and reporting.
• Account Management and Communication: We may use your information to manage your account, send App updates, and communicate with you regarding technical issues or important notifications.
• Analyzing and Enhancing Service Quality: App usage data can be analyzed to understand usage trends and patterns. This information helps us improve and optimize service quality and App features.

3. Use of Facial Data

The KandouOne App may collect and use your facial data for specific purposes related to identity verification and attendance tracking:

• User Identification Verification: We may use your facial data to help verify your identity during employee attendance tracking and patient visits at RSUP Prof Dr R D Kandou. This process aids in ensuring accurate identity verification and security.
• Attendance Tracking: Facial data is utilized for accurate employee attendance tracking, particularly at RSUP Prof Dr R D Kandou. This enhances the efficiency and accuracy of managing employee presence.

4. Information Security

We take appropriate steps to protect your personal information from unauthorized access, alteration, or disclosure. We implement technical and organizational security measures in line with industry standards.

5. Location-Based Access

We may use location data to restrict access to certain features, such as attendance and patient visits, within the RSUP Prof Dr R D Kandou hospital premises. This feature ensures that users can only access these features while physically present within the hospital's designated areas.

6. Sharing Information

We will not sell, rent, or exchange your personal information to third parties without your permission, except in specific situations allowed by law or in collaboration with trusted service providers assisting in App operations.

7. Your Rights

You have the right to access, correct, or delete your personal information we hold. You can also request us to cease using your personal information for marketing purposes. To access or modify your personal information, or to request facial data deletion, please contact us via the information listed in the Contact section at the end of this Privacy Policy.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be announced in the App or through contact information provided by you. We recommend that you periodically review our Privacy Policy to understand how your information is protected.

9. Deletion of Account

We acknowledge your right to delete your account from the App. However, to maintain data integrity and security, the account deletion process will be subject to RSUP Prof Dr R D Kandou's internal policies and the HR department.

User accounts on the KandouOne App can be deleted after employees are no longer working at RSUP Prof Dr R D Kandou and upon receiving approval from the HR department. Account deletion ensures that your personal information, including facial data, is properly erased and cannot be accessed or restored after deletion.

Please note that deleting an account may affect your access to services and App features. If you wish to delete your account, please contact the HR department of RSUP Prof Dr R D Kandou.

10. Questions and Contact

If you have further questions about the privacy policy, including account deletion, or want to understand in detail how your data is managed, we are here to provide additional information. Please contact us via email at public@rsupkandou.com.

Thank you for using the KandouOne App and reading our Privacy Policy.

Note: This Privacy Policy continues to evolve to meet needs and changes in regulations and best practices. Always ensure that your policy aligns with applicable laws and provides adequate protection for users' personal information. For significant changes to the Privacy Policy, consider providing clear notice to users and obtaining consent if necessary.